We had a great time with friends. The hotel was clean, and we loved the breakfast. We visited Mill Mountain Zoo and enjoyed the golf course nearby. The staff were super friendly and helpful, making our stay even better. Highly recommend this spot for anyone looking for comfort and convenience.

We got a late start one morning and almost missed breakfast, which closed at 9 (but thankfully we made it just in time! ).

This place suits me perfectly! Fast wi-fi, clean jacuzzi, and 24-hour reception make my stays wonderful. I still remember when the staff helped me with a hot drink in the cold. Highly recommend for any traveler. I'll be back for another city trip!

The Holiday Inn Express Hotel & Suites Salem had lovely common areas, well-decorated and accessible for seniors. The staff was attentive, helping me with my luggage and ensuring everything was comfortable during my stay, making me feel truly cared for.

More accessible features in the bathroom would help.

During our 4-night stay in the suite, we absolutely loved the comfy beds and the amazing breakfast spread, especially the cinnamon rolls. The pool area was perfectly clean, which was a nice surprise!

Would definitely recommend for a lightning trip

Clean room, comfortable bed, where I enjoyed easy access to the breakfast area and free parking helped make my stay incredibly convenient while being close to the major airport.

Wonderful Staff and Cozy Atmosphere

I had a pleasant stay with exceptional help from the front desk, especially during check-in. The breakfast included various items like warm pastries and fresh fruit, which I really enjoyed. My only feedback is that the room doors are a bit heavy and can be noisy when they close. Overall, a great place to rest and recharge!

I recently spent a night at the Holiday Inn Express in Salem. The room I had was extremely clean, which I appreciated right away. The bed felt new and was super comfortable, making it easy to fall asleep after a long day. I enjoyed the breakfast options, especially the crispy bacon and scrambled eggs. They even had a pancake machine that was a fun touch! The staff were friendly and welcoming, making check-in and check-out quick and easy. However, there were a couple of things that could use improvement. The bathroom could use some updates. the plumbing felt loose and the toilet lid had a broken hinge. I also noticed that there was no exhaust fan in the bathroom, which I found a bit odd. The HVAC system was a little off as well. I set it to cool but it felt much colder than expected. Another thing I noticed was that the pool was quite cold, making it less inviting for a dip. While the location is beautiful, if you're looking for nearby dining options, you'd likely have to drive to get to anything other than fast food.

during my recent stay, the holiday inn express exceeded my expectations with its clean and spacious room, making for a restful night. the staff were incredibly welcoming and helpful, ensuring I felt at home. i appreciated the delicious breakfast, which had fresh options like baked pastries and fruit.

the pool was too cold to enjoy.

Had a nice stay with my family while visiting nearby attractions like the Salem Museum and Hanging Rock Golf Club. The breakfast setup was great, and the friendly staff made a difference, especially the lady who managed the breakfast area. Our room was spacious, and we enjoyed the pool and hot tub, which kept the kids entertained. However, we faced some issues with housekeeping not fully cleaning our room during our stay.

Pleasant Night Stay with Excellent Staff

We spent a night in a lovely queen room with a view. The staff greeted us with warmth, especially the front desk clerk who made check-in a breeze. The breakfast offered nice variety, but remember to check nearby dining options before arriving since the area is quiet after hours.

If you dig breakfast, their hot spread hits the spot, and don’t miss out on the homemade pastries—pure magic! Plus, the property’s clean and has comfy beds for a good night’s sleep after a day of culinary explorations around town.

Checked in Friday and the front desk was MIA for a bit. A bit awkward, ya know? Had some lukewarm showers, and oddly, no exhaust fan in the bathroom.

Clean rooms and super friendly staff. Loud kitchen noise early in the morning was disruptive. Breakfast area looked nice too. Perfect location near restaurants.

good stay but crowded breakfast area

The queen room was spacious and clean, making our two-night stay comfortable. The friendly and attentive service from the older lady during breakfast made a positive impression.

There were not enough seats in the breakfast area for guests.